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FREQUENTLY ASKED QUESTIONS

minus  What is This Promotion?

Through this promotion you can earn Affinity RewardsSM for participating in the Affinity RewardsSM Program. You can earn additional rewards for sending your likeminded friends to tour one of our participating resorts throughout the duration of this promotion.

minus  How Does It Work?

Affinity RewardsSM are awarded for various services and activities as defined in promotional materials distributed from time to time.

minus  What is the Cost?

There are absolutely no costs or fees to participate.

minus  Who is eligible?

All Vacation Village Resorts owners and select affiliated resort owners are eligible*.

minus  What do I get?

Members receive Affinity RewardsSM for various promotions or offers both on-line and at select, participating resorts as determined solely by Vacation Village Resorts and Affiliates.

minus  What are Affinity RewardsSM worth?

Affinity RewardsSM are worth one cent each. For example, 1,000 Affinity Rewards are worth $10 United States of America dollars. Affinity RewardsSM can be redeemed for cash and are disbursed via check to both owner of record and address on file.

minus  Do I still receive 10,000 Affinity RewardsSM if my friends buy a referral
     package, visit the resort, but do not tour?

No, your friends must tour for you to receive 10,000 Affinity Rewardssm.

minus  Do I receive credit for my friends if they tour under a different marketing
    promotion?

No, your friends must tour through the Affinity RewardsSM marketing promotions. To alleviate any confusion, please call the appropriate Affinity RewardsSM number to book your friends.

minus  How do I get credit for a referral tour?

Please follow the Formula for Success.

minus  How do I redeem Affinity RewardsSM?

Contact the Affinity RewardsSM Customer Service department at 954-563-1867 or via e-mail at rewards@vacationvillageresorts.com. Please provide the Social Security Number of the owner of record and allow 21 days for redemption. NOTE: Rewards are only redeemable twice in any calendar year with a minimum redemption of five United States dollars ($5) or 500 rewards.

minus  Who is the owner of record?

Multiple owners on one deed must designate one contact person who is the “owner of record” for RewardsSM purposes. Only the owner of record is eligible to receive Affinity RewardsSM.

minus  How long do Affinity RewardsSM last?

Affinity RewardsSM are valid for two (2) years from the date of issue.

*Applies to select affiliated resorts; Vacation Village Resorts reserves the right to select which affiliated resorts are eligible for participation in the Affinity RewardsSM Program.